Frquently Asked Questions

Our estimated delivery time is 3-6 business days

No, we currently only ship within the UK.

Absolutely! Once your order ships, we’ll send you a tracking link to follow your package every step of the way.. Or go to our tracking page.

We accept returns within 30 days of delivery, as long as the items are unworn, unwashed, and in their original condition. Visit our Returns Page for more details.

Yes, refunds are issued once we receive and inspect the returned item. Refunds are processed to your original payment method.

Check out our product measurements on each product page for detailed measurements and tips on finding your perfect fit.

Most of our dresses are easy to care for. Refer to the care instructions inside the garment for the best results.

If your order hasn’t been shipped yet, we’re happy to help. Contact us ASAP at support@couture-haven.com.

No, unfortunately we currently do not offer gift cards

We accept major credit cards (Visa, MasterCard, American Express),, and other secure payment methods listed at checkout.

You can reach us via email at support@couture-haven.com. Our team is here to help Mon to Fri: 9:00 AM – 5:00 PM

Yes, subscribe to our newsletter to stay updated on our latest offers and exclusive discounts.

We’re all about bold, colorful designs that celebrate your personality, paired with exceptional quality and a seamless shopping experience.